Learning Organization and Knowledge Management

A learning organization is the one that has a high capability to learn, adapt, change, and actively promote, facilitate, and reward collective learning. In such organizations, learning processes are analyzed developed, monitored, and aligned with the strategic goals of the organization. Knowledge management is considered a foundation for the learning organization.
Knowledge Management (KM) comprises the strategies and practices used in an organization to identify, create, represent, distribute, and enable adoption of insights and experiences. It is doing what is needed to get the most out of knowledge resources, which focuses on organizing and making available important knowledge wherever and whenever needed. KM has been an attraction of organizations to create, share, and leverage the organization’s knowledge. Organizations rely on their decision-makers to make critical decisions, based on inputs from multiple domains. Organizations can have their own experienced people whose immense knowledge remains submerged in them if not managed properly. Thus, increasing domain complexity, accelerating market volatility, intensified speed of responsiveness and diminishing individual experience have been driving forces to implement KM in organizations. Organizations and their leaders need to understand and implement KM to drive the organization forward transforming the organization into a learning organization and eventually setting up organizational learning processes and frameworks so as to strengthen the governance system of the country.

The program aims at enhancing knowledge and to transform the organization into a learning organization through Knowledge Management.


  • Upon completion of the program, participants will be able to:
  • Identify the process of organizational learning and key features of learning organizations,
  • Recognize Knowledge Management as the foundation for a learning organization,
  • Describe Knowledge Management, processes and frameworks,
  • Identify range of tools and techniques to manage knowledge resources, and
  • Use Social Media (e.g. Face-book, Twitter, LinkedIn, YouTube) for formal and informal knowledge sharing.

Course Contents:

  • Basics of Learning organization
  • Organizational perspectives on learning and knowledge
  • Knowledge management: Systems, tools and techniques
  • ICT in knowledge management

Target Participants: Senior officials of public and private organizations